OUR CULTURE
We are compassionate pharmacists who are committed to providing accessible, personal, and ongoing care for Medicaid patients with chronic conditions
We believe that pharmacists have a transformative role in improving health outcomes
- Our pharmacists do more than just manage medications. They serve as trusted, clinical partners who provide guidance after a doctor’s visit, help patients understand and follow their treatment plans, and intervene early to prevent complications. We close care gaps, improve adherence, and reduce unnecessary hospital visits–all while keeping patients at the center of everything we do.
Our Values
When and Where you Need It
Accessible Care
We believe healthcare shouldn’t be hard to reach. COUNSELMEDS brings clinical pharmacist support directly to you — no waiting rooms, no long hold times, and no barriers. Whether you’re at home, at work, or caring for a loved one, our telehealth platform puts expert guidance just a call or click away.
Because One Size Doesn’t Fit all and All People Matter
Personalized Support
Your health is unique — and your care should be too. At COUNSELMEDS, we take the time to understand your medications, your lifestyle, and your health goals. Our pharmacists provide tailored recommendations, answer your specific questions, and ensure you feel confident managing your care.
Beyond the Doctor’s Office and Emergency Room
Continuous Care
Health doesn’t stop after the appointment, and neither do we. COUNSELMEDS offers ongoing follow-up and support to help you stay on track. Whether it's clarifying instructions, managing side effects, or coordinating with your provider, we’re here to make sure nothing falls through the cracks.
Work with our team to help your organization reduce readmission and significantly increase cost savings
Our Leadership Team
Our leadership team brings together deep expertise in pharmacy, food science, innovation and health equity — combining clinical insight with technology-driven innovation. Together, we’re redefining what accessible, personalized, and continuous care looks like for the communities who need it most.
Meet Our Leaders
Head of COUNSELMEDS
Kenneth Powell, Jr. Pharm.D.
Head of Pharmacy Operations
Brandon Cole, Pharm.D.
Head of Medication Support Services
Shelia Scott, Pharm.D.
Chief Operating Officer
Marcus Howard, Ph.D.